Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit www.martelladvancedskincare.co.uk (the “Site”).

1. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, and postal address.

  • Health Information: Skin type, concerns, and medical history provided during consultations.

  • Payment Information: Credit card details and billing address for transaction processing.

  • Website Usage Data: Information about your interactions with our website, including IP address, browser type, and pages visited.

2. How We Use Your Information

We use your information for the following purposes:

  • Service Delivery: To provide you with skincare services, treatments, and products tailored to your needs.

  • Communication: To send you appointment confirmations, reminders, and relevant updates.

  • Improvement of Services: To analyse usage patterns and enhance the services we offer.

  • Marketing: To send promotional materials and newsletters if you have opted in to receive them (you can unsubscribe at any time).

3. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information. However, we may share your information with:

  • Service Providers: Third-party companies that assist us in delivering our services, such as payment processors and marketing platforms. These providers have access to your information only to perform specific tasks on our behalf and are obligated to protect your data.

  • Legal Compliance: We may disclose your information if required by law or to comply with a legal obligation.

4. Data Security

We implement appropriate security measures to protect your personal information from unauthorised access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

5. Your Rights

You have the following rights regarding your personal information:

  • Access: You can request access to the personal information we hold about you.

  • Correction: You can request that we correct any inaccuracies in your personal information.

  • Deletion: You can request that we delete your personal information, subject to certain legal exceptions.

  • Opt-Out: You can opt out of receiving marketing communications at any time.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and understand how you interact with our website. You can manage cookie preferences through your browser settings.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically for any updates.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Martell Advanced Skincare